Finger On The Panic Button - Our Corpora...
I’m a compulsive analyzer.  I will take a persons words that were said during meetings into my analytical mind and dissect people’s breathing patterns and hypothesize how their exhale meant a different message than words that were actual said. From there I will put together 6 maybe 7 conceptual...
The Culture of Entitlement, Is It Formin...
As a developer of nifty 3rd party tools, I find it interesting lately to watch the negative feedback we, along with other large applications like Twitter receive on a daily basis should something go amiss.  Twitter, long plagued with it’s reliability seems to have hoards of people screaming and...
Can Twitter Make You Money?...
Short answer yes. Problem is, the majority of people looking to make money on twitter are using it so poorly, they come off like they entered a networking event wearing clown shoes, holding a huge neon sign with their business logo on it expecting to close everyone int he room, on the spot, no questions...
Auto DM’s - Automatic Personalizat...
With Twitter becoming more mainstream with every passing day, an interesting occurrence of what I believe is perceived “satisfaction giving” of welcoming a new follower has become more and more prevalent.  Although from a theoretical point of view it may make sense to welcome new followers...
When Is The Best Time To Fire A Customer...
I was astonished to receive an invitation from a very large & world renowned research firm to attend an on line seminar that provided among other things, the information to help you select what customers are best to FIRE to improve operational efficiencies.  Naturally, being a Customer Service Evangelist...
You Know You Are Addicted To Twitter Whe...
1. You find yourself thinking in 140 characters or less, even at dinner when you’re listening how to shorten down someones sentences that may be funny to others 2. Your spouse has pamphlets circling around on how to handle a “Twittervention” 3. You are a walking thesaurus of Twitter...