In the blink of an eye, the playing field has changed for many companies around the world thanks to technology which is now available, most notably Twitter. In a matter of seconds, a negative expression of dissatisfaction can cross the wires and influence hundreds of thousands, if not millions of consumers...

Prior to the economic realities we are currently facing, automotive had it good…real good. Many dealers reporting record years, OEM’s cranking out new models regularly and the corner offices of the world //