Comments on: To Market…or to Retain? In today’s economy THAT is the question! http://www.williamsdesignstudios.com/main/2009/01/16/to-marketor-to-retain-in-todays-economy-that-is-the-question/ Sat, 31 Jul 2010 15:01:56 +0000 http://wordpress.org/?v=2.6.5 By: admin http://www.williamsdesignstudios.com/main/2009/01/16/to-marketor-to-retain-in-todays-economy-that-is-the-question/#comment-2 admin Fri, 16 Jan 2009 20:23:56 +0000 http://www.williamsdesignstudios.com/main/?p=34#comment-2 Retainment of existing customer base is key to building trusted social connections among networks. As Danny Brown pointed out above, it's the word-of-mouth recommendations and water cooler conversations that ultimately drives the loyalty home. Having a brand is useless without a strong following of loyal customers who will do the marketing for you free of charge. Retainment of existing customer base is key to building trusted social connections among networks.

As Danny Brown pointed out above, it’s the word-of-mouth recommendations and water cooler conversations that ultimately drives the loyalty home.

Having a brand is useless without a strong following of loyal customers who will do the marketing for you free of charge.

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