To Market…or to Retain? In today’s economy THAT is the question!
Posted by admin in Featured Articles on January 16, 2009 | one response
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Retainment of existing customer base is key to building trusted social connections among networks.
As Danny Brown pointed out above, it’s the word-of-mouth recommendations and water cooler conversations that ultimately drives the loyalty home.
Having a brand is useless without a strong following of loyal customers who will do the marketing for you free of charge.